REE 3-7 DAY SHIPPING ON ALL
ORDERSEASTER DAY SALE - 50%
OFFFREE SHIPPING ON ALL ORDERS

Shipping & Delivery Policy

1. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
During high-demand periods (such as sales or promotions), slight delays may occur.

2. Delivery Methods & Timeframes

We offer several delivery options depending on your location:

📦 Mainland France:

Standard Delivery (3–7 business days) – Free on orders over a certain amount.
Express Delivery (24–48 hours) – Available for an additional fee.

📦 Europe & International:

Delivery time: 5 to 15 business days, depending on the destination.

3. Order Tracking

As soon as your order is dispatched, you will receive an email with your tracking number so you can follow your parcel in real time.

🔍 Track your order here: [Insert tracking link]

4. Shipping Costs

Mainland France: Free delivery on orders over X€.
Europe & International: Shipping fees vary by country and will be displayed at checkout.

5. Delivery Issues

If your order is not delivered within the estimated time:
📧 Please contact us at serviceclient@selvee.com and include your order number.

In the case of a lost or damaged parcel, we will assist you with the claim process with the courier.

6. Incorrect Delivery Address

Please double-check your shipping address before placing your order. Selvée cannot be held responsible for delivery failures due to incorrect or incomplete addresses.

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